HomeComplaintsTrustDice Casino - Player’s winnings have been confiscated.

TrustDice Casino - Player’s winnings have been confiscated.

Amount: 1,563 ₮

TrustDice Casino
Safety Index:High
Submitted: 12 Jul 2024 | Resolved : 07 Sep 2024
Resolved Our verdict

Case closed

RESOLVED

Case summary

2 months ago

The player from Iraq had resumed playing at TrustDice after a self-exclusion period and had won $1,563. When attempting to withdraw the winnings, the casino declined the request, closed the account, and claimed a rule violation. The issue was resolved, which led to the player receiving the winnings after clarifying the situation with the casino. The complaint was marked as 'resolved'.

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