Triumph Casino - Player’s deposits have never been credited to his account.

I have deposited €5 then another €5 and a Third €5 and none of the deposited amounts have been added to my Triumph Casino account... The money has been taken from my bank account and i'm very angry !!!

Dear Adrian,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please specify which payment method you have used for deposing funds in to your account? Have you tried contacting your payment provider or the casino? Could you please forward the transaction receipt? My email address is petronela.k@casino.guru. I hope we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

Dear Adrian,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.