Thunderpick Casino - Player's account has been closed and funds confiscated.

Hello

I got scammed by thunderpick.io

I deposited there `~`545€ by crypto and on 9th Nov I was requested to do KYC. I provided them all documents on time but they closed my account and seized all my own deposited money with little profits that I made by playing in sports/casino. This was my only one account in this casino so I don't understand this situation.

I did not use or abuse any bonuses, just played casually and they randomly decided to scam me. This casino should be blacklisted for operating without valid license and scamming people left and right.

Hello mkelly777,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Thunderpick Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise since when exactly is the verification process ongoing?
• Did they specify how exactly did you breach their terms?
• Would it be possible to forward the screenshots to nikolas.b@casino.guru?

Looking forward to your answer.

Regards,

Nick