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OverviewBonuses0User reviews6Safety Index explainedDiscussion7Payment methods16
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).
Thunderpick Casino Review
This review examines Thunderpick Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Thunderpick Casino has Very low Safety Index of 2.9, indicating a very bad performance in terms of fairness and safety based on our evaluation criteria. Continue reading our Thunderpick Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Fairness and safety of Thunderpick Casino
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Thunderpick Casino, we have looked closely into the Terms and Conditions of Thunderpick Casino and reviewed them. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Taking the significance of our findings regarding the fairness of this casino's T&Cs into account, we urge you to look for a casino with fairer T&Cs, or to proceed with caution should you decide to play in this casino anyway.
Based upon our estimates and collected information, we consider Thunderpick Casino a small to medium-sized online casino. Considering its size, this casino has a very high sum of disputed winnings in complaints from players. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
As far as we are aware, no relevant casino blacklists mention Thunderpick Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
In our comprehensive review of all relevant aspects, Thunderpick Casino has attained a Very low Safety Index of 2.9. We strongly suggest players to steer clear of this casino and opt for one with a higher Safety Index.
Terms and Conditions of Thunderpick Casino evaluated
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Thunderpick Casino to be unfair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about Thunderpick Casino
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We currently have 10 complaints about this casino in our database. Because of these complaints, we've given this casino 10,049 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Thunderpick Casino user feedback and reviews evaluated
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
So far, we have received only 6 player reviews of Thunderpick Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Licenses and company data
Thunderpick Casino is owned by Paloma Media B.V. and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.
Thunderpick Casino has licenses from licensing organizations in the following countries or regions: Comoros (Anjouan Gaming), Curaçao (Curaçao Gaming Control Board).
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
EUR 100,000 per week
No win limit
EUR 400,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. You can find languages available at Thunderpick Casino in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
Portuguese
Russian
German
French
Chinese
Turkish
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Thunderpick Casino, managing your account, withdrawals, or other matters. Thunderpick Casino has a good customer support, judging by the results of our testing.
Thunderpick Casino slots and casino games
Thunderpick Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 43 game providers are offered. This includes Novomatic, Nolimit City, TaDa Gaming, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Evoplay, Ezugi, Push Gaming, BGaming, GameArt, Endorphina, 1X2 Network, Booming Games, Belatra Games, Relax Gaming, Nucleus Gaming, VoltEnt, Smartsoft Gaming, Gamebeat, Platipus, Qora Games, OctoPlay, Backseat Gaming, Mancala Gaming, Iconic21 (BETER Live), Boomerang Studios, AvatarUX, Gamzix, 3 Oaks Gaming, Popiplay, Apparat Gaming, Thunderpick Originals, Mascot Gaming, Onlyplay, Hacksaw Gaming, PGsoft (Pocket Games Soft), Ka Gaming.
Thunderpick Casino bonus offers and codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by Thunderpick Casino in our database at the moment. More information is available in the 'Bonuses' section of this review.
Note: Our separate page features details on Thunderpick Casino bonuses for additional information about this casino's offers.
Browse all bonuses offered by Thunderpick Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(6)
User reviews of Thunderpick Casino
This is a place to share experience with Thunderpick Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I made an account, played 1 spin and it locked my account. They requested verification documents, which is no problem. Except, they kept denying what I had! I would provide them with every single thing they requested, until I provided them with things that they would not be able to say weren't good enough. At that point they terminated my account and seized the funds claiming I broke some sort of legal term. I did not such thing! This casino needs blocked from operating anywhere, they're nothing but theives! And if they aren't just simple thieves, then they must discriminate against women! Because I have guy friends who play and withdraw all the time, and never even verify their name! They cooperated with me, until I sent them my KYC docs. Almost like they saw i was female and didn't like that! I have screenshots of all the emails requesting documents, as well as redacted copies of what I provided them. As you all can see, there is nothing that suggested I broke legal terms! So they planned that from the very beginning! They were never going to unlock my account, even though there was no fraud, and I was completely transparent. I provided more than what they did require with their requests, and far far more than what should have ever been requested. It's clear that they targeted my account, and it's clear that they were just requesting more and more until I gave up. But when I didn't give up, and kept cooperating, they ran out of things they could request to be able to keep my money, so they made something up about me breaching a legal term. Wouldn't say what terms I breached however. I live where it's legal to gamble online, I do it all the time with no issue. I'm old enough to do so, as I'm quite a bit older than 21. And I provided legally upholding documentation of my identity and place of residency. I want my money back, but they don't plan on ever doing the right thing and admitting they were in the wrong at any point.
-Copy of my complaint I filed
Steals your money!
Won't accept any KYC documents that they themselves requested!
This casino can close your account in any time even if you complete their KYC on request and follow their rules, They will also seize your winnings and deposits without any chance with getting it back because they operate without any license regulator!
What I love about Thunderpick casino is that they accept cryptocurrencies so I find it really convenient on my part. their games are good as well, especially their live games. However, I really think that they can use some improvement when it comes to their live chat support since it's not always available.
Safety Index explained
Safety Index of Thunderpick Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Thunderpick Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very low2.9/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).
Unfair terms and conditions
Playing restricted games while wagering bonuses may forfeit bonus balances
T&C copied from the casino's website (in English):
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
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Low-risk play may lead to winnings being confiscated
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
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Low-risk play may lead to winnings being confiscated
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
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Casino voids gaming account balances after less than two years of account inactivity
T&C copied from the casino's website (in English):
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Complaints about Thunderpick Casino and related casinos
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