The player from India faced a withdrawal issue, having waited for eight months for a payout of 37,000. He requested the release of his funds. The complaint remained unresolved as the player did not respond to the Complaints Team's inquiries, which led to the rejection of the complaint.
Tez888 Casino - Player’s withdrawal has been delayed for 8 months.
Amount: 37,000 INR
Tez888 Casino
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
1.7
Tez888 Casino has a Safety Index of 1.7, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Closed
Our verdict
Player stopped responding
REJECTED
Case summary
1 month ago
Public
Public
1 month ago
This is registered number 6006343290 withdrall amount 37000 date 26 june 8 month already wait plz withdrall realse
Public
Public
1 month ago
Dear aminrather68,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
Have you made any successful withdrawals before?
Could you please confirm that you have passed the KYC verification?
Did you accumulate your winnings with or without an active bonus?
What types of games did you play - e.g. slots, live casino games, sports betting?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Veronika
