HomeComplaintsTez888 Casino - Player's winnings have been confiscated.

Tez888 Casino - Player's winnings have been confiscated.

Amount: 1,000,000 INR

Tez888 Casino
Safety Index:Low
Submitted: 09 Apr 2024 | Case closed : 23 Apr 2024
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 week ago

The player from India had had his winnings forfeited. He had contacted the Complaints Team for assistance, but had failed to respond to their queries for further information about his case. Due to his lack of response, the team had been unable to investigate the issue further and hence, the complaint had been rejected.

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3 weeks ago

They cheated me and snachted my 1000k

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3 weeks ago

Dear vipkhehrainder99,

Thank you very much for submitting this complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions to make sure I understand your situation completely.

Have you received any explanation from the casino as to why your winnings were voided?

Could you please specify if you accumulated your winnings with or without an active bonus?

Could you kindly confirm if you passed the full KYC verification?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika


Please be aware: At Casino.Guru, we never ask for your casino account password. While we may request information, we never seek access to your account. Please refrain from sharing your password with any third party. We primarily communicate through official threads, occasionally via email for requested supporting evidence or relevant communication.

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2 weeks ago

Dear vipkhehrainder99,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 week ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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