The player from India had complained that his deposit was not reflecting in his wallet and an amount of 1126 INR had been deducted in a 3£ bet. He stated that he had made two deposits of 1000 INR each, one of which did not appear in his account. He had also mentioned that there was no bonus involved and it was solely his deposited amount. Despite multiple requests from the complaints team for the player to provide his deposit and betting history for further investigation, the player did not comply. Consequently, the complaint was rejected due to lack of necessary information.
Tez888 Casino - Player's funds deducted in a single bet.
Amount: 2,126 INR
Tez888 Casino
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
2.0
Tez888 Casino has a Safety Index of 2, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Insufficient evidence from player
REJECTED
Case summary
7 months ago
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8 months ago
My whole amount(1126) is deducted in 3£ bet
And before my deposit is not shown in wallet
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8 months ago
Dear rahulgarg299,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Tez888 Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.
Best regards,
Nick
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8 months ago
Sir my deposit is not shown in wallet
And in 3£ bet how 1126rs amount deducted
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8 months ago
I share screenshot also but no help and live chat support reply in half an hour of one chat
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8 months ago
Dear rahulgarg299,
Can you please forward the deposit history from the casino? If the deposit did not appear on your casino account, with what balance did you play - was it a bonus?
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8 months ago
I deposit 2 times 1000rs
One deposit not come in wallet and other one is deduct all wallet balance of 1126 rs in 3 £ bet
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8 months ago
Tez888 is totally fraud site plzz frend not play here otherwise u also lost ur money
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8 months ago
Dear rahulgarg299,
Please forward the requested deposit history and your betting history to nikolas.b@casino.guru.
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8 months ago
Dear rahulgarg299,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
