Thanks Pavel link is https://www.ibizaroom.com/en/
and yes they respond everytime i ask..
please find last response from them -
Dear Jae,
We believe that You are doing well and staying safe.
We would like to apologize for the inconvenience caused and this whole waiting period as we believe that it may be stressful.
However, your account has been double-checked and the best we can do is to put a red alert on your request and forward it to our Payment team which is working on requests.
The benefit of taking this action is that our team will focus on your delayed request, and it should be resolved in the quickest time manner.
If there is anything else we can assist you with, feel free to contact us and we will gladly assist you.
Kind Regards,
Chloe
Thanks Pavel link is https://www.ibizaroom.com/en/
and yes they respond everytime i ask..
please find last response from them -
Dear Jae,
We believe that You are doing well and staying safe.
We would like to apologize for the inconvenience caused and this whole waiting period as we believe that it may be stressful.
However, your account has been double-checked and the best we can do is to put a red alert on your request and forward it to our Payment team which is working on requests.
The benefit of taking this action is that our team will focus on your delayed request, and it should be resolved in the quickest time manner.
If there is anything else we can assist you with, feel free to contact us and we will gladly assist you.
Kind Regards,
Chloe