Player's withdrawal access is delayed.

After working a substantial amount on the new player bonus code I was told after reaching a custom vip level all withdrawal restrictions would be removed. I deposited $650 to reach the level of vip needed. I can no longer log in on my phone. I can however log in on my pc. Live chat has been disabled for my account and so has any link to contact any one.

Dear igetlocd,

Thank you very much for submitting your complaint.

I’m sorry to hear about the issues you’ve encountered with https://spinme.club/. To help clarify and move forward with your case, could you provide more details about the following?

• When did you first notice that you couldn’t log in on your phone?
• Is there any error message when you try to log in on your phone?
• Have you tried accessing your account on a different device, or contacted support using any other available channels like email?

Based on the information you’ve provided, it seems highly likely that this is a scam casino. Legitimate online casinos will never request additional deposits, especially in circumstances that were not mentioned in their Terms and Conditions. It is also highly unusual for a casino to demand payment like $650 to reach the level of vip needed without prior warning or explanation.

Please be cautious about paying any processing or other fees.

Legitimate casinos do not operate in this manner. If you have any communication from the casino requesting these fees, Your cooperation is crucial in order for us to proceed with your case and protect you from further loss.

It is important to understand that, with certainty, you will not receive any of your money from this casino. Once a payment is made under these circumstances, the casino typically ceases all communication, and your funds and winnings will be lost.

I highly recommend refraining from making any further payments. Please remain cautious, and let us know if you have any further details or questions regarding your case.

Thank you in advance for your reply.

Best regards,

Petronela

Due to an extremely high volume of complaints, we kindly ask for your patience. While we aim to publish complaints within 48 hours, follow-up responses may take up to 7 days. Assigning your complaint to a resolver might also take longer, as we’re currently managing close to 1,000 complaints.

Thank you for your understanding. Wishing you happy holidays!