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Michal Vicente

Casino Analyst & Complaint Specialist

Michal works as a Casino Analyst & Complaint Specialist at Casino Guru, dedicating his time to find online casinos for our database, enhance existing entries on the site, and assist players with their concerns. He joined the company immediately after completing school.

Michal pursued studies in ecology and biodiversity protection and has worked as a ski instructor, ropeway instructor, and farm worker in Scotland. Beyond his professional life, Michal is passionate about team sports, loves animals and nature, enjoys playing board and video games, and is currently learning the Norwegian language.

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Complaint replies by Michal Vicente

English
Dear timorupprecht26,Let me try to explain the situation in more detail. In a... 7 months ago
Dear elisabetcors,I'm glad to hear that your issue has been resolved successf... 8 months ago
Dear goku23,As I have explained in my previous sentence above, we think that ... 8 months ago
Unfortunately, the player has not responded to our messages and questions. Co... 8 months ago
Unfortunately, the player has not responded to our messages and questions. Co... 8 months ago
I have tried to contact the casino repeatedly but had no success. I’m afraid ... 8 months ago
Dear ghostingura,I'm glad to hear that your issue has been resolved successfu... 8 months ago
I have tried to contact the casino repeatedly but had no success. I'm afraid ... 8 months ago
Dear Justoneguy,I'm glad to hear that your issue has been resolved successful... 8 months ago
Dear akshayymathur9,I'm glad to hear that your issue has been resolved succes... 8 months ago
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