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Jozef Krucay

Deputy Head of Data & Complaints

jozef.k@casino.guru

Jozef is Casino Guru’s Data and Complaints Deputy Head. It’s under his keen eye that our online casino database is assembled and updated with great care. Jozef’s other responsibilities lie with our complaint resolution team, ensuring that we address players’ problems in a timely and friendly manner.

However, this wasn’t always Jozef’s position within our Casino Guru family. He originally joined our ranks while still attending university. After receiving his management diploma, he decided to remain in Casino Guru. Through sheer determination and lots of hard work, Jozef managed to climb the ranks to his current leading position in no more than 2.5 years.

While attending university, Jozef played a co-managerial role in organizing various multicultural projects. He also lent his hand to many NGOs worldwide in tackling a wide range of environmental problems, with his primary focus being the preservation of endangered species.

In his personal life, Jozef enjoys team sports, fitness, light hiking, traveling, and spending time with his family. He also likes good food, honest people, and every animal in the world.

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Complaint replies by Jozef Krucay

English
Since we haven’t received any response from the casino regarding the issue, w... 3 years ago
Since we haven’t received any response from the casino regarding the issue, w... 3 years ago
Unfortunately, we’re forced to reject this case because the player hasn’t res... 3 years ago
Dear Nisava.I can confirm that we have received a valid explanation sustained... 3 years ago
Dear Alexander,I am glad to hear that your issue got resolved. Thank you for ... 3 years ago
Dear Hallisan. I am very sorry that you lost the amount. Since you have accep... 3 years ago
Dear Manuel.I can confirm that we have received relevant proofs from the 7bit... 3 years ago
Hello Simon.I am very sorry but since the casino team is unresponsive, we’re ... 3 years ago
Dear Natskie.I am very sorry, but I am forced to reject your complaint. Accor... 3 years ago
Dear Gene.After a deep evaluation of your case, we have come to the conclusio... 3 years ago
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