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Jozef Krucay

Branch Operations Lead

jozef.k@casino.guru

Jozef is Casino Guru’s Data and Complaints Deputy Head. It’s under his keen eye that our online casino database is assembled and updated with great care. Jozef’s other responsibilities lie with our complaint resolution team, ensuring that we address players’ problems in a timely and friendly manner.

However, this wasn’t always Jozef’s position within our Casino Guru family. He originally joined our ranks while still attending university. After receiving his management diploma, he decided to remain in Casino Guru. Through sheer determination and lots of hard work, Jozef managed to climb the ranks to his current leading position in no more than 2.5 years.

While attending university, Jozef played a co-managerial role in organizing various multicultural projects. He also lent his hand to many NGOs worldwide in tackling a wide range of environmental problems, with his primary focus being the preservation of endangered species.

In his personal life, Jozef enjoys team sports, fitness, light hiking, traveling, and spending time with his family. He also likes good food, honest people, and every animal in the world.

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Complaint replies by Jozef Krucay

English
Dear Hit007,Although there was a delay, the casino team has now provided rele... 3 days ago
Dear juhakalevikuronen,I am currently in direct communication with the casino... 3 days ago
Dear Casinochan team,can you please react if it is sufficient now? 1 week ago
Dear irianmariaelena,Thank you very much for sharing your negative experience... 1 week ago
Dear Benjalam95,I am truly sorry about this situation. However, as you have n... 2 weeks ago
Dear jdua,We’re thrilled to hear that your issue has been successfully resolv... 3 weeks ago
As the casino changed ownership and has been operated by a different company,... 1 month ago
As the casino changed ownership and has been operated by a different company,... 1 month ago
Dear lucy77,We're glad to hear that your issue has been resolved. We'll go ah... 2 months ago
Dear 11player22x,Thank you for your patience during the evaluation and examin... 3 months ago
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