HomeComplaintsSuprabets Casino - The player's account got blocked.

Suprabets Casino - The player's account got blocked.

Amount: 16,000 ₦

Suprabets Casino
Safety Index:Above average
Submitted: 24 Oct 2022 | Case closed : 29 Oct 2022
Case closed Our verdict

Other

REJECTED

Case summary

2 years ago

The player's account got blocked for unknown reason. The complaint was closed as it was sports betting related.

Private
Private
2 years ago
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Public
Public
2 years ago

Hello oh33z,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Suprabets Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? When did the casino close your account - which date? Did you contact them since and if yes, what did they respond to you regarding the block? Did you play casino games or sports betting there?

Looking forward to your answer.

Regards,

Nick

Public
Public
2 years ago

Thank you for contacting me.


My Account is verified.

I did verification on 8 October, 2022.

I discovered my account was blocked on October 18, 2022 and I contacted them via email (info@suprabets.com) same day.

I have not gotten any response from them.

I played sport betting.


Thank you.

Public
Public
2 years ago

As you might know, our forum Casino.Guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue, related to a sports betting. I can contact the casino on your behalf and try to get some more information, but at the same time, I will be forced to reject your complaint.

Thank you very much for your understanding.

Best regards

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