StickyWilds Casino - Player’s withdrawal has been delayed.

No money will come to the casino from the casino even if they accept a withdrawal. Aspa is very unprofessional and the email comes occasionally in English and sometimes in French. The casino seemed to stretch the whole process on purpose ... Let's see if I ever see my winnings

Dear Henri,

Thank you very much for submitting your complaint. I’m sorry to hear about your delayed withdrawal.

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account, especially if it’s your first withdrawal. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. Assuming that you have completed KYC verification successfully and had your withdrawal approved, I truly believe it’s only a matter of time before you’ll receive it.

I will set the timer for 3 days and check back with you on Thursday. If there’s no development by then, we will intervene. Thank you in advance for your patience.

Best regards,

Petronela

Today came the money but after a long wait. But there was a fuss with the withdrawal when he did not accept the withdrawal, for example with Visa holding a deposit

Thank you very much, Henri, for the update. Do I understand it correctly that your problem has been resolved? Do I have your permission to close this complaint or there’s anything else we could help you with? Thank you in advance for your reply.

You can close the case

As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thank you very much, Henri, for your confirmation and please don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Petronela

Casino.Guru