Stake Casino - Player's account has been blocked after verification issues.

This is for .com and .us. first they tell me i need to do level 4 or 3 verification. and i do but they have yet to process my account as being verified. now i’m playing on .us right and they ban my account for complaining too much. like how i didn’t even violate any terms of use. very scammy. told them they was been hacked by a small terrorist grouping and facts are with this with thag 4 million withdrawal they got got with.

Dear johnnyxoxo,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Stake Casino. I’m afraid I will need more information regarding your problem. Please could you elaborate?

• Do I understand correctly you have a separate account on both the .com and .us versions of the casino website?
• Has the casino confiscated, or withholds any balance?
• Could you please explain what the disputed amount of $888888 represents in this situation?
• Could you please share any relevant communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I will be waiting for your reply patiently.

Best regards,

Tomas

Dear johnnyxoxo,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.