Dear Nick,
Thanks for your reply. Unfortunately the previous owner haven't confirmed me, if/which data they've shared with Rabidi N.V..
In fact the communication with all of them is a farce.
Sportaza and Rabona email support don't answer me any question at all, they are not even reacting or responding to my mail.
When I contact the live support of them, they're always telling me, that I should write an email, but as I've said, they're not answering them.
I've asked the Sportaza team to sent me a transcript of all the deposit and withdrawal that I have made in their Casino. That was on 28.02.2022, after I've sent them a mail on 03.03.2022 and 08.03.2022 regarding this issue and on 09.03.2022 they've confirmed me that they have 30 days to provide me with an answer but until today I haven't received the documents. I'll provide you with Screenshots regarding this if you'll send me a link or email address because I don't want to share these sensitive, personal details in public.
I understand that it would be easier for you to make a decision, if the pre-owner would confirm, that the Rabidi N.V received all data but I don't think that they will confirm it to me.
But even if they don't, from the previous posts and screenshot it is clearly visible, that the Rabidi N.V received my personal data and are using it.
Their live support knows my account, my mail and told me by themselves, without involving the pre-owner that my account is permanently closed on my wish.
When I review these facts there are only two options. The Rabidi N.V is using my personal data illegaly / without my permission, because I haven't given them consent to use it AND they know that my account was closed due to problematic gambling.
The Screenshots that I've provided earlier proof this.
Furthermore I've done some research, and as I've found out, the Rabidi N.V haven't only overtoken Rabona, the Rabidi N.V overtook all casinos that were owned and operated by Araxio development N.V.
If you take a close look at the Curaçao Commercial register you'll see that Araxio Development and Rabidi share the same Adress, post box and even their official is the same.
Of course I can't prove this, but in fact the new owner is only a matter of paperwork, that is maybe the reason why they just kept on using the databases, without the permission of the users.
I've also tried to contact the Antillephone N.V but I haven't received any response since weeks.
Do you have a mail I can use for my complaint? Do you know any other gambling authority in Curaçao which is licensing the Antillephone N.V where I could reach in a complaint?
Kind regards
Dear Nick,
Thanks for your reply. Unfortunately the previous owner haven't confirmed me, if/which data they've shared with Rabidi N.V..
In fact the communication with all of them is a farce.
Sportaza and Rabona email support don't answer me any question at all, they are not even reacting or responding to my mail.
When I contact the live support of them, they're always telling me, that I should write an email, but as I've said, they're not answering them.
I've asked the Sportaza team to sent me a transcript of all the deposit and withdrawal that I have made in their Casino. That was on 28.02.2022, after I've sent them a mail on 03.03.2022 and 08.03.2022 regarding this issue and on 09.03.2022 they've confirmed me that they have 30 days to provide me with an answer but until today I haven't received the documents. I'll provide you with Screenshots regarding this if you'll send me a link or email address because I don't want to share these sensitive, personal details in public.
I understand that it would be easier for you to make a decision, if the pre-owner would confirm, that the Rabidi N.V received all data but I don't think that they will confirm it to me.
But even if they don't, from the previous posts and screenshot it is clearly visible, that the Rabidi N.V received my personal data and are using it.
Their live support knows my account, my mail and told me by themselves, without involving the pre-owner that my account is permanently closed on my wish.
When I review these facts there are only two options. The Rabidi N.V is using my personal data illegaly / without my permission, because I haven't given them consent to use it AND they know that my account was closed due to problematic gambling.
The Screenshots that I've provided earlier proof this.
Furthermore I've done some research, and as I've found out, the Rabidi N.V haven't only overtoken Rabona, the Rabidi N.V overtook all casinos that were owned and operated by Araxio development N.V.
If you take a close look at the Curaçao Commercial register you'll see that Araxio Development and Rabidi share the same Adress, post box and even their official is the same.
Of course I can't prove this, but in fact the new owner is only a matter of paperwork, that is maybe the reason why they just kept on using the databases, without the permission of the users.
I've also tried to contact the Antillephone N.V but I haven't received any response since weeks.
Do you have a mail I can use for my complaint? Do you know any other gambling authority in Curaçao which is licensing the Antillephone N.V where I could reach in a complaint?
Kind regards