The player struggles to close his account for 3 days. The complaint was closed as the player stopped responding.
I have been asking this casino to close my account for 3 days ...Sent loads of emails ,contacted live support ..
Dear Rachal81,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Spins Deluxe Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? Why do you want to close your account and in what way did you request for it? I will be waiting for your reply patiently.
Best regards,
Nick
have a gambling problem which I have stated in all my requests.i have emailed loads ,spoken to live chat and the response is always "request sent" then they close the chat.
I have sent mges in there page
They have a apparent 24/7 support but when you click the link nothing happens ...
I'm at a lose of what to do .
Can you please forward your first request sent to the casino to nikolas.b@casino.guru?
Hello Rachal81 and thank you for the e-mail. Is your account still active or did they close it already? If yes, when exactly?