Spins Deluxe Casino Review

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Payment methods

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Withdrawal limits

per month

€5,000

Owner GLOBAL GAMES TECH LTD

Established 2018

Estimated annual revenues

< $1,000,000

Licensing Authorities

Casino operates without an official license!

OverviewBonusesUser reviews6Safety Index explainedDiscussion28Payment methods15

Warning:Unfair maximum win rule based on the total amount of deposits

This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.

Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).

Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.

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Spins Deluxe Casino Review

We've thoroughly reviewed Spins Deluxe Casino and gave it a Very low Safety Index, which means we don't consider it a safe casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Spins Deluxe Casino is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

Spins Deluxe Casino is operating without a valid license.

We currently have 5 complaints about this casino in our database. Because of these complaints, we've given this casino 308 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Warning: Spins Deluxe Casino has certain sections of Terms and Conditions that we consider to be unfair to the casino's players. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Based on the information we've collected and assessed in our Spins Deluxe Casino review, it has a Very low Safety Index. We don't recommend playing at it and strongly advise you to stay away from it.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (15)

Withdrawal limits

per month

€5,000

Games
Show all

Slots

Roulette

Blackjack

No betting

Video poker

No bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

No eSports betting

Crash games

Language options

English website

All languages (4)

English customer support

All languages (4)

English live chat

All languages (4)

Game providers
Show all (33)
Game providers (33)

Positives

Deposits by cryptocurrencies are accepted

Negatives

No license
Live chat support is not available 24/7
Low withdrawal limits
The minimum withdrawal limit in Betwill is 200 EUR
Some unresolved complaints

Interesting facts

Weekly withdrawal limit for players who withdraw a sum of money equal to or greater than 5 times their lifetime deposits across the casino group is €5,000

Author & Guarantor: Kristina Underwood Last updated: 21 Sep 2023 Anything incorrect or missing? Let me know

Spins Deluxe Casino bonuses

Browse all bonuses offered by Spins Deluxe Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Spins Deluxe Casino

This is a place to share experience with Spins Deluxe Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough reviews

Rated by 6 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

dkelly7210

Visitor

• 3 months ago

Awful casino, take deposits fine but when finally have enough to withdraw it’s cancelled by ‘admin’, live chat very rude and unprofessional, although they describe themselves as ‘skilled’ and can help with any query, when asking why the deposit was cancelled they say they don’t know and send an email! Of course the email doesn’t get answered and we go around in circles again 😡 AVOID AT ALL COSTS

Awful customer services who only help when you want to deposit
Cancels withdrawals without explanation

Wackynatty42

Visitor

• 11 months ago

Win 1012 they put 500 back into account and said that is all I won. Before I knew this, i won another 800 which hasn’t been approved and when I spoke to chat they literally laughed and said I’m never getting my money. I have all the conservations on my phone. Mocking me and laughing. Actually said " you didn’t expect us to you "

Update still refusing my money of £800 and now have the photographic evidence of the messages sent that say they won’t pay out because I have a bad review 😂😂😂 got photo of conservation on messages they deleted it to late 😂 I don’t care about money now just will spend my time bringing them down 😂😂😂😂

Absolutely disgusting really do not spend your money here
Customer service is really rude
No chance of money back
Been forever and don’t even recognise my withdrawal

faynar

Novice

• 1 year ago

AVOID!!!! Disgusting support. Extremely rude!!!! Fake con site

Games are rigged and support is extremely rude¡

Aleksi944

Unregistered user

• 1 year ago

Yes, I withdrew 500 e, and then it was canceled for some reason, and then only 200 e came into the game account. I don't know where the 300e went

Really bad chat service and no one answers anymore
Aivan huono chatti palvelu ja eikä kukaan enää vastaa

Gengar

Unregistered user

• 1 year ago

Do not use this site, they use fake versions of some slots. Most easily notable on Wanted Dead or a Wild. It should ALWAYS drop the 3rd of a bonus symbol if you get 2. Here it is even possible to get for example 3 duels + 1 train in a single spin. That's not how the slot operates. I'm scared they might use fake versions for other slots as well.

Kaye

Novice

• 1 year ago

Shocking casino STAY AWAY.I have been waiting over 5 weeks for my withdrawal.Emails get ignored.Live chat are rude then cut you off.BEWARE WORST CASINO EVER

Safety Index of Spins Deluxe Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Spins Deluxe Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very low2.6/10

One of smaller casinos, based on our research and estimates

We consider the casino's T&Cs to be unfair

Not found on any relevant casino blacklist

High value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a slightly negative impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Warnings

Warning:Unfair maximum win rule based on the total amount of deposits

Unfair terms and conditions

This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
This casino limits the amount of money players can win when playing with real money (without a bonus).

Other factors

Operates without a license
Low withdrawal limit: £5,000 / month

Complaints about Spins Deluxe Casino and related casinos (12)

12All0Opened5Not solved0Solved7Rejected

Complaints directly about Spins Deluxe Casino

Other

Disputed amount: €657

Player’s dissatisfied with the overall experience of playing at this casino.

The player from Germany had been facing issues with SpinsDeluxe casino regarding the withdrawal of his winnings. The casino had asserted a minimum withdrawal limit of 200€, contrary to the stated 100€ on their website. Furthermore, the player's withdrawal of 222€ had been delayed since February 8, 2024. He also reported hidden charges on deposits and questionable licensing of the casino. After reviewing the case, we found that the only issue within our purview had been the delayed payment. However, the player later reported that his withdrawal had been credited back to his gaming account and the casino had refused to pay due to alleged false reviews by the player. Despite our efforts to resolve the issue, the player requested to close the complaint.

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Submitted: 22 Feb 2024

Other

Disputed amount: ??

Account closure request ignored by casino.

The player from Sweden was having trouble closing his account with Spinsdeluxe despite several attempts. He complained about unresponsive customer service and incessant promotional messages. He insisted on account closure due to dissatisfaction with the casino, rather than a gambling problem. We suggested to the player to unsubscribe from the casino's communications and stop using the account, as we couldn't force the casino to close the account unless the player had gambling issues. We also informed the player that most online casinos eventually close inactive accounts.

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Submitted: 31 Jan 2024

Player stopped responding

Disputed amount: £750

Player unable to access his account.

The player from the United Kingdom had spent over £500 playing Spin Deluxe and had faced difficulties in withdrawing his winnings. We had sought additional information from the player to better understand the issue and had extended the resolution time frame by 7 days. However, due to the player's non-responsiveness, we were unable to proceed with the investigation and had to reject the complaint.

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Submitted: 15 Nov 2023

No reaction policy, passive regulator

Black points: 20

Disputed amount: ??

Player receives unwanted messages after account closure.

The player from Australia has been receiving promotional text messages from the casino at inappropriate times and despite multiple complaints and requests to stop, the messages continue even after her account was closed.

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Submitted: 14 Aug 2023

No reaction policy, passive regulator

Black points: 130

Disputed amount: £1,145

The player's withdrawal got canceled.

The player's withdrawal got canceled due ongoing wagering requirements. The complaint has been closed as 'unresolved' because the casino failed to reply and cooperate in resolving the complaint. There was no progress even two weeks after the casino was notified about the player's complaint.

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Submitted: 17 Jun 2023

Player stopped responding

Disputed amount: ??

The player's dissatisfied with casino's promotional program.

The player's dissatisfied with casino's promotional program as they are keep sending him new offers. The complaint was closed as the player stopped responding.

Submitted: 29 Apr 2023

No reaction policy, passive regulator

Black points: 68

Disputed amount: €200

The player's withdrawal is delayed.

The player's withdrawal was delayed for over 5 weeks. The casino did not respond to our requests to join the resolution of the complaint, so we had to close the case as unresolved.

Submitted: 30 Mar 2023

No reaction policy, passive regulator

Black points: 46

Disputed amount: £280

Player’s withdrawal has been delayed.

The player from the UK has been trying to withdraw his winnings for a month. After two weeks of no response from the casino, the complaint has been closed as unresolved.

Submitted: 27 Feb 2023

Player stopped responding

Disputed amount: ??

The player's unable to close his account.

The player's unable to close his account for unknown reason. The complaint was closed as the player stopped responding.

Submitted: 13 Jan 2023

Player stopped responding

Disputed amount: £180

The player struggles to close his account.

The player struggles to close his account for 3 days. The complaint was closed as the player stopped responding.

Submitted: 01 Nov 2022

Player stopped responding

Disputed amount: A$50

Player's dissatisfied with a game.

The player from Australia has been experiencing some issues with a game. The complaint was rejected because the player didn't respond to our messages and questions.

Submitted: 12 Oct 2022