The player from Finland made a €30 deposit with a 200% bonus and won €750 after wagering. However, upon attempting to withdraw, the casino confiscated the funds, citing a rule that only one bonus per person is allowed.
Hi!
i made a 30 euro deposit while using a 200% bonus and i managed to wager it and win 750 euros, after that i made a withdrawal and two days later i got a email that my funds are confiscated, the email said that i can have only a bonus per person and i only have a ony account on this casino.
Hello briitukka,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Spin Rider Casino. Please allow me to ask you a few more question before we would move forward.
Looking forward to your answer.
Regards,
Nick