HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44130Opened919Not solved5527Solved12457Rejected25227
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction, passive regulator

Black points: 1161
Disputed amount: €8,000

77 Jackpot Casino - Player’s winnings have been voided.

77 Jackpot Casino
Safety Index:Very low Submitted: 11 Jun 2020
Resolved Our verdict

Case closed

Disputed amount: A$3,700

Wager Beat Casino - Player’s withdrawal has been delayed.

Wager Beat Casino
Safety Index:Low Submitted: 11 Jun 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: $1,153

Parimatch Casino BR - Player’s account has been blocked.

Parimatch Casino BR
Safety Index:Below average Submitted: 11 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: ??

Go Wild Casino - Player is criticizing verification process.

Go Wild Casino
Safety Index:Below average Submitted: 11 Jun 2020
Resolved Our verdict

Case closed

Disputed amount: $467

Royal Planet Casino - Player’s withdrawal has been delayed.

Royal Planet Casino
Safety Index:Low Submitted: 11 Jun 2020
Resolved Our verdict

Case closed

Disputed amount: $837

Casino Royal Club - Player’s withdrawal has been delayed.

Casino Royal Club
Safety Index:Low Submitted: 11 Jun 2020
Resolved Our verdict

Case closed

Disputed amount: €500

BeVegas Casino - Player’s struggling to complete KYC verification.

BeVegas Casino
Safety Index:Below average Submitted: 11 Jun 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 1000
Disputed amount: ??

Leonmonaco Casino - Player requested self-exclusion is being ignored.

Leonmonaco Casino
Safety Index:Very low Submitted: 11 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €41,000

Casino Napoli - Player’s winnings have been voided.

Casino Napoli
Safety Index:Very low Submitted: 11 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $1,600

Golden Lady Casino - Player’s withdrawal has been delayed.

Golden Lady Casino
Safety Index:Low Submitted: 11 Jun 2020
Show more complaints (+10)
Showing 42,021 - 42,030 of 44,130 complaints
1...4202 4203 4204...4413
Go to pageof 4,413 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news