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Unresolved Our verdict

No reaction, passive regulator

Black points: 30
Disputed amount: €70

La Fiesta Casino - Player’s unable to cash out his winnings from a no deposit bonus.

La Fiesta Casino
Safety Index:Very low Submitted: 06 Nov 2019
Case closed Our verdict

Player stopped responding

Disputed amount: ??

21.com Casino - Player received 10 free spins instead of 100.

21.com Casino
Safety Index:Very high Submitted: 06 Nov 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €11,006

Silveredge Casino - Player is unable to withdraw his winnings.

Silveredge Casino
Safety Index:Low Submitted: 05 Nov 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €500

Jonny Jackpot Casino - Player is experiencing issues with his withdrawal.

Jonny Jackpot Casino
Safety Index:Above average Submitted: 05 Nov 2019
Resolved Our verdict

Case closed

Disputed amount: A$20,000

True Blue Casino - Player’s withdrawal is delayed.

True Blue Casino
Safety Index:Above average Submitted: 05 Nov 2019
Case closed Our verdict

Unjustified complaint

Disputed amount: A$12,500

True Blue Casino - Player’s withdrawal requests were delayed, and the account blocked.

True Blue Casino
Safety Index:Above average Submitted: 05 Nov 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €700

bCasino - Player was accused of breaching the casino’s T&Cs and his withdrawal was cancelled.

bCasino
Safety Index:Below average Submitted: 05 Nov 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €10

Giochi24 Casino - Player is displeased with the lack of information about a bonus.

Giochi24 Casino
Safety Index:High Submitted: 05 Nov 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €400

Diamond Club VIP Casino - Player’s withdrawal was cancelled due to a breach of the Bonus T&Cs.

Diamond Club VIP Casino
Safety Index:Very low Submitted: 05 Nov 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €4,000

Lucky Days Casino - Player’s account was blocked.

Lucky Days Casino
Safety Index:High Submitted: 05 Nov 2019
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