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All43,237Opened872Unresolved5,787Resolved13,727Rejected22,851
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Our verdict Player stopped responding

V.Vegas Casino - Player’s withdrawal has been delayed.

Closed Submitted: 06 Jul 2020
Disputed amount: €12,000
Safety Index 9.8 Very high
Our verdict Unjustified complaint

Go Wild Casino - Winnings from the bonus play have been cancelled.

Closed Submitted: 05 Jul 2020
Disputed amount: C$3,100
Safety Index 6.4 Below average
Our verdict Case closed

Casino Intense - Player’s several requests for self-exclusion have been overlooked.

Resolved Submitted: 05 Jul 2020
Disputed amount: €1,400
Safety Index 1.6 Very low
Our verdict Other

Megaslot Casino - Player’s bonus winnings have disappeared from his account.

Closed Submitted: 05 Jul 2020
Disputed amount: €170
Safety Index 8.4 High
Our verdict No reaction

WPokies Casino - Player has experienced technical glitch.

Unresolved Submitted: 05 Jul 2020
Black points: 390
Disputed amount: A$1,385
Safety Index 1.0 Very low
Our verdict Player stopped responding

Paradise Casino - Player’s criticizing false advertisement of bonus.

Closed Submitted: 05 Jul 2020
Disputed amount: €30
Safety Index 6.0 Below average
Our verdict Case closed

Leonmonaco Casino - Player’s deposit has never been credited to casino account.

Resolved Submitted: 05 Jul 2020
Disputed amount: £100.85
Safety Index 1.7 Very low
Our verdict Player stopped responding

Spin Million Casino - Player’s winnings have been confiscated.

Closed Submitted: 04 Jul 2020
Disputed amount: C$1,000
Safety Index 2.8 Very low
Our verdict Player stopped responding

Infinity Casino - Player’s winnings have been cancelled.

Closed Submitted: 04 Jul 2020
Disputed amount: A$10,000
Safety Index 5.6 Below average
Our verdict Case closed

Play24Bet Casino - Player’s request to self-exclude herself has been overlooked.

Resolved Submitted: 04 Jul 2020
Disputed amount: €1,800
Safety Index 2.4 Very low
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