Spinorhino Casino - Player's funds have been confiscated.

I am submitting a formal complaint against Spinorhino Casino regarding the unjust confiscation of my account balance totaling €7,717.51.

On 12 August 2026, the casino notified me that my funds had been deducted, citing alleged breaches of Terms and Conditions clauses 2.2.6 (third-party account transfer), 2.4.9 (collusion or software assistance), and 7.5 (fraud-related withdrawal refusal).

I categorically deny all of these allegations:

Account Ownership: I am the sole owner of this account and have never shared, transferred, or sold access to any third party.

Fair Play: All games were played manually by me without using any automated tools, software assistance, or collusion.

Spinorhino Casino has confiscated my funds based purely on vague clauses without offering any technical evidence, log files, or specific gameplay details to support their claims.

I request CasinoGuru's intervention to ask the casino for transparent proof of the alleged violations. If they cannot substantiate their claims, I request the full restoration and payout of my €7,717.51 balance.

Thank you for reviewing my case.

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Hello,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please advise which games you focused on - slots, live casino, sports betting, etc.?
• Did you pass the verification before you lost access to the account?
• Did you accumulate your winnings with or without an active bonus?
• Is the payment method you have utilized registered in your own name?

I hope we will be able to help you resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila