HomeComplaintsSpicy Spins Casino - Player is criticizing selection of game providers.

Spicy Spins Casino - Player is criticizing selection of game providers.

Amount: ??

Spicy Spins Casino
Safety Index:Low
Submitted: 28 Jun 2020 | Case closed : 13 Jul 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 years ago

The player from United Kingdom is dissatisfied with the selection of game providers as it differs before and after registration. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
4 years ago

Before logging into this site, there is great selection of games listed. Danger high voltage, diamond mine, goodies, beavis and butthead. After you log in, all those big name games from well known providers have disappeared. Only to be replaced with lookalike games from unknown providers that have absolutely I payout potential. Total scam site. And if you take a bonus, suddenly only the worst games can be played, playing any half decent game is now disallowed.

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Public
4 years ago

Dear Gareth,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I’m not sure how could I be of help. I would recommend sharing your experience in our Forum https://casino.guru/forum, where it will be accessible and visible for more players.

Additionally, please check our recommended casinos for English players: https://casino.guru/top-online-casinos#tab=RECOMMENDED. To make absolutely sure you see the most suitable casinos, check your language and country preferences.

Please let us know if this advice was helpful. Looking forward to hearing from you.

Best regards,

Petronela


Edited by a Casino Guru admin
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Public
4 years ago

Dear Gareth,

We are extending the timer by 7 days. Please, do not hesitate to contact us if you need any assistance or help, otherwise, we will reject your complaint.

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4 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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