Dear nix1,
Thank you very much for submitting this complaint. I’m sorry to hear about your issue.
Unfortunately, the casino cannot return the deposit to you because they never received it. Additionally, cryptocurrencies are typically difficult to trace, making it almost impossible to recover the funds.
It is important for players to be aware of the minimum deposit requirements of the casino they are using and ensure that their deposits meet or exceed these requirements to avoid any issues. Furthermore, players should familiarize themselves with the casino’s terms and conditions, particularly regarding fees and policies related to deposits, so they fully understand the rules and any potential consequences of not meeting the minimum deposit amount.
Please let me know if there’s anything else I can assist you with. If not, this complaint will be closed. Thank you for your understanding.
Best regards,
Veronika
Dear nix1,
Thank you very much for submitting this complaint. I’m sorry to hear about your issue.
Unfortunately, the casino cannot return the deposit to you because they never received it. Additionally, cryptocurrencies are typically difficult to trace, making it almost impossible to recover the funds.
It is important for players to be aware of the minimum deposit requirements of the casino they are using and ensure that their deposits meet or exceed these requirements to avoid any issues. Furthermore, players should familiarize themselves with the casino’s terms and conditions, particularly regarding fees and policies related to deposits, so they fully understand the rules and any potential consequences of not meeting the minimum deposit amount.
Please let me know if there’s anything else I can assist you with. If not, this complaint will be closed. Thank you for your understanding.
Best regards,
Veronika