Snatch Casino - The player struggles to withdraw his money.

I've been trying to make a withdrawal for a few days and I always get the same prompt responses from the chat. I've already sent an email as instructed and got no response.

Unfortunately, I feel deceived by the guru's assessment, because if I had known that I was making a deposit on a site that does not comply with its terms, I would never have deposited.

I am already discredited that I will receive the amount. I do not recommend this site, as I have seen several complaints from people who have gone through the same thing I am going through.

Hello nessa090101,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Snatch Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Yes, my account has been fully verified since 01/27/2023. I made a deposit with this and received a bonus and played until it turned into real money. The last time I spoke with the casino was today (01/29/2023) and I always get the same prompt response.

Hello nessa090101,

Can you please clarify since when exactly is the withdrawal pending?

Please note that we recommend to wait at least 14 days for the money to arrive on your account. If it's been less, I can advise to wait only.

Dear nessa090101,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.