Snatch Casino - Player's withdrawal is delayed due to payment method restrictions.

This is the worst casino I’ve ever encountered. If you deposit money here, good luck trying to withdraw your funds. The casino only allows withdrawals if the payment method matches the one used for deposits. I encountered a problem where I deposited funds via my bank account, but the casino doesn't support the same withdrawal method. This forced me to deposit additional funds using a different payment provider (one they accept for withdrawals), essentially guaranteeing that I lose more money. Avoid this casino at all costs.

Hello Maukartitk,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Snatch Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise if your account is already verified and if yes, since when exactly?
• Did you accumulate your winnings with real money or did you use a bonus?
• When was the last time you spoke to the casino and what was it about?

Please note that the described issue is a completely common situation in every single casino. The player has to use an available withdrawal method and has to match with the deposited one. You need to make a minimum deposit with the new method in order to verify it.

Looking forward to your answer.

Regards,

Nick

Dear Maukartitk,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.