The player from Sweden wishes to be unsubscribed from online correspondence. After a closer examination, we rejected this complaint as unjustified.
The player from Sweden wishes to be unsubscribed from online correspondence. After a closer examination, we rejected this complaint as unjustified.
The player from Sweden wishes to be unsubscribed from online correspondence. After a closer examination, we rejected this complaint as unjustified.
Great warning! Do not register here - they sell your phone number and you will be bombarded with text messages advertising for various casinos several times a day that can not be blocked, completely useless customer service that can not do anything about the mailings.
Stor varning! Registrera er inte här - de säljer ditt telefonnummer och du blir bombarderad med sms reklam för diverse casinon flera gånger om dagen som inte går att blockera, helt värdelös kundtjänst som inte kan göra något åt utskicken.
Dear Magnus,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem.
Your contact information can be easily exposed on social media by any third party even if you have never registered an account with the casino. If the problem is SMS messages only, I would suggest blocking the number on your phone directly. Depending on what kind of phone you have, there are many useful articles and videos online.
Another option would be contacting the casino via their live chat (I didn't find any email contact).
Please let us know if this advice was helpful or we need to intervene. Looking forward to hearing from you.
Best regards,
Petronela
Dear Magnus,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem.
Your contact information can be easily exposed on social media by any third party even if you have never registered an account with the casino. If the problem is SMS messages only, I would suggest blocking the number on your phone directly. Depending on what kind of phone you have, there are many useful articles and videos online.
Another option would be contacting the casino via their live chat (I didn't find any email contact).
Please let us know if this advice was helpful or we need to intervene. Looking forward to hearing from you.
Best regards,
Petronela
Dear Magnus,
We are extending the timer by 7 days. Please, do not hesitate to contact us if you need any assistance or help, otherwise, we will reject your complaint.
Dear Magnus,
We are extending the timer by 7 days. Please, do not hesitate to contact us if you need any assistance or help, otherwise, we will reject your complaint.
Hello,
thank you for your dedication. They are a real nuisance to this company. They continue to bombard with text messages, on Thursday 4 text messages came, on Friday two etc.…. See pictures.
It is also not possible to block mailings on the iPhone as they do not send from a number. It only says STIT as the sender.
I have emailed them via the form on their page at least 5 times.
live chat is almost never online. Once I got it up but then they shut it down after I pointed out my problem.
feels completely hopeless, do not want my mobile pinging by them several times a day.
Sincerely
Magnus
Hej,
tack för ditt engagemang. De är en riktig plåga det här företaget. De fortsätter bombardera med sms, i torsdags kom 4st sms, i fredags två osv…. Se bilder.
Det går heller inte att spärra utskicken på iPhone då de inte skickar från ett nummer. Det står bara STIT som avsändare.
Jag har mailat dem via formuläret på deras sida minst 5 gånger.
livechatten är nästan aldrig online. En gång fick jag upp den men då stängde de ner den efter att jag påtalar mitt problem.
känns helt hopplöst, vill inte min mobil plingandes av dem flera gånger om dagen.
mvh
Magnus
Dear Magnus,
I'm not sure how you could block "Push notifications". Do you wish to continue this case and contact the casino?
Dear Magnus,
I'm not sure how you could block "Push notifications". Do you wish to continue this case and contact the casino?
Dear Magnus,
We are extending the timer by 7 days. Please, do not hesitate to contact us if you need any assistance or help, otherwise, we will reject your complaint.
Dear Magnus,
We are extending the timer by 7 days. Please, do not hesitate to contact us if you need any assistance or help, otherwise, we will reject your complaint.
I wish I could be of more help. I’m very sorry we couldn’t assist you to resolve this case, but please do not hesitate to contact us if you run into any issues with any other casino in the future. I will now close this complaint. Thank you for your understanding.
I wish I could be of more help. I’m very sorry we couldn’t assist you to resolve this case, but please do not hesitate to contact us if you run into any issues with any other casino in the future. I will now close this complaint. Thank you for your understanding.
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