The player from the US had his winnings confiscated due to yet unspecified reasons. We closed the complaint because the player didn't reply to our messages and questions.
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Dear hellbilly4587,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Slots Empire Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas