Sloto'Cash Casino - The player's winnings were voided.

Well, first off, I had played with Sloto for years, cashed out every once in a blue moon for smaller amounts. In April, I won $2k, was able to cash out, but upon cashing out, they took away all of any bonuses or player perks they gave me before. They said it was to give other players the "opportunity" to win like me. BS. So much for being a "VIP". At this point, I quit playing with them and tried another casino. I won with that new casino and while waiting for my withdrawal, I decided to try Sloto one more time, without the bonuses. Well, I won again. This time, $3k. I get an email saying they declined my withdrawal because I "bet too much". They got to keep my winnings and I got nothing. DO NOT USE THEM!!!!!!

Hello ajbeard413,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Sloto Cash Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if you have played with a bonus or not as the casino claims in the screenshot that you have used a bonus code? When was the last time you deposited into the casino? Can you access your betting history and forward it to nikolas.b@casino.guru please?

Looking forward to your answer.

Regards,

Nick

Dear ajbeard413,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

The complaint will be now closed for the above mentioned reason.