The player's unable to verify his payment method. The complaint was rejected as the player stopped responding.
Slotman Casino - The player's unable to verify.
Amount: €200
Slotman Casino
Safety Index:HighSafety Index
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8.5
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Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
Translation
I deposited via Mifnity. Despite uploading all the screenshots, the verification does not take place because the casino only wants to have a specific screenshot of a payment that was made more than 3 months ago. With Mifnity you can only take the desired screenshot if the payment was made no more than 3 months ago.
So the casino wants to keep the money and doesn't offer a withdrawal option!
Automatic translation:
Public
Public
2 years ago
Hello Doedel14,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Slotman Casino. Please allow me to ask you a few more question before we would move forward.
Was your account ever verified in the past? When was the last time the casino responded to you and what was it about? Since when are you trying to withdraw or verify your account?
Looking forward to your answer.
Regards,
Nick
