Slotjoint Casino - Player’s struggling to withdraw her winnings.

Hi. I've won and illegal all my papers. Also a bank statement. There is also a deposit transaction. But the Casino will never accept my deposit. Deposit made by Euteller. I have a days amount and amount of 20 euros deposit. Also the whole transaction event .. nothing is valid.

Dear Larisa,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem but I’m afraid, I will need more information and details. Could you please elaborate? Do I understand correctly that your deposit has never been credited to casino account? Could you please advise if you have accumulated your winnings with active bonus? Have you deposited any funds previously using different payment method?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

Do I understand correctly that you’re experiencing difficulties to verify your payment method?

Hello. Probably is. I put a letter to Euteller. They say that the casino MUST accept that payment when they use the Euteller brick. In fact, I put you a picture where you can see well at the casino for my fee

It feels like they just don’t want to pay a profit. I got that feeling after 2 weeks all the time they were rejecting my papers. Where is my fault?

Thank you very much, Larisa, for your reply. I will now transfer your complaint to my colleague Nick who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.

I would like to ask Slotjoint Casino to join us and help us resolve the player's issue.

Hello Nick.

Casino slotjoint today paid money into the account.

thanks for help.

t. Larisa

Dear Larisa,

Thank you for letting us know that your issue have been resolved, we gladly hear it. Please do not hesitat to contact us if you will come across any trouble in the future.

Best regards,

Nick

Casino.guru