The player from New Mexico initiated a withdrawal of $78.92 on 7-29-24 after meeting the wagering requirements for a bonus but has received no communication from the casino since. Despite multiple attempts to reach out via chat and email for at least a refund of the deposit, there have been no responses.
Slotified Casino - Player's withdrawal remains delayed.
Amount: $79
Slotified Casino
Safety Index:LowSafety Index
Casinos with a Low Safety Index usually have plenty of relevant complaints from players or other relevant issues. In general, we don't recommend playing casinos with a Low Safety Index.
Case opened
Current status
Waiting for Casino Guru to reply
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Case summary
4 days ago
Public
Public
4 days ago
On 7-29-24, I initiated a withdrawal
of $50 (+ my deposit of what came out to $28.92, so $78.92 total) after playing through the wagering requirements of a free welcome bonus. Since then, there has been no communication from the "casino." I even wrote multiple times to their chat and their email, telling them I’d be happy with just my deposit back at this point & that they are thieves if they keep it. Of course, no responses from either method of communication were given, so here I am!
I do realize this casino is shady (now that I’ve read about it after the fact), so I won’t hold my breath for any resolution. But, I figured I’d try because I could really
use that money.
Public
Public
4 days ago
Hello Awgoodgod,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Slotified Casino. Please allow me to ask you a few more question before we would move forward.
- Could you please advise if your account is already verified and if yes, since when exactly?
- Is this your first ever withdrawal request from the casino?
- When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
Casino Guru is examining the case
