Slot10 Casino - Player’s withdrawal has been delayed.

I have withdrawn this sum of 1000 € 10 days have passed and they have not paid me yet, I have written 100 emails 0 replies contact via Live chat and they are sending me the email to write is nothing, stay away it is true IT IS OWN SCAM THIS SITE, A REAL SHAME, now I'm still waiting for 1.day and then I'm going to make the report to the postal police. Then I keep you updated

Dear Marco,

Thank you very much for submitting your complaint. I’m sorry to hear about your delayed withdrawal. Could you please advise which payment method you have opted for and if it has been your first withdrawal request in this casino? Furthermore, please confirm that you have completed KYC account verification successfully in the past.

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account, especially if it’s your first withdrawal or you’re withdrawing a bigger amount of money. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. Assuming that you have completed KYC verification successfully and had your withdrawal approved, I truly believe it’s only a matter of time before you’ll receive your delayed withdrawal. Looking forward to hearing from you. Thank you in advance.

Best regards,

Petronela

Dear Marco,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.