SG Casino - Player’s winnings are confiscated due to unclear bonus conditions.

Hello!!!

🤬🤬😡😡😡😠😠

This casino stole my money, I went in to play as a new user and I won and they told me that the bonus had conditions which they don't list anywhere from what I've looked at, they are thieves!!!!

Dear Antonia1997,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. 

• Could you please advise if Hotline 2 was the only game you played?
• Which bonus did you play with? Please post a link or promo code you used to activate the offer here in this thread.

Additionally, if there is any other relevant communication between you and the casino, please forward it to kristina.s@casino.guru. Alternatively, you can post it here. 

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Hotlines 2 was one of the games I played! From what I understand, I also went into the reviews and saw that it has very bad reviews and comments, this one too, and you yourself are still supporting them and you are not helping in anything, the terms are not listed anywhere, I played with Funid, which I had received a 200% bonus for when I completed the required bet and my money disappeared, most of the casinos it represents are exactly like that and you are not helping! As a result, they keep stealing from us!



With this I played the bonus I was playing