The player from Japan is experiencing withdrawal delays at SELECT.bet. This is the second time, with the previous withdrawal also taking over two weeks. Despite inquiring about the delays, the responses are dismissive. Player’s complaint has been resolved successfully.
SELECT.bet Casino - Player struggles with delayed withdrawal.
Amount: $1,208
SELECT.bet Casino
Safety Index:Very lowSafety Index
Casinos with a Very low Safety Index usually have many relevant complaints from players or other relevant issues. In general, we don't recommend playing at casinos with a Very low Safety Index.
Resolved
Our verdict
Case closed
RESOLVED
Case summary
6 months ago
Public
Public
6 months ago
Translation
I am experiencing another withdrawal delay with select.bet.
Even when I ask when the issue will be resolved, they dismiss my concerns saying it is taking time.
The last withdrawal also took more than two weeks.
It seems that nothing will be resolved through my efforts alone, so could you please mediate on my behalf?
Automatic translation:
Public
Public
6 months ago
Dear hirokingmm,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem.
- Do I understand correctly that your payment is still pending inside the account without being processed?
- Could you please specify how many days ago was your withdrawal requested?
It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account, especially if it’s your first withdrawal. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. Assuming that you have completed KYC verification successfully and had your withdrawal approved, I truly believe it’s only a matter of time before you’ll receive it.
Looking forward to hearing from you. Thank you in advance.
Best regards,
Petronela
Public
Public
6 months ago
Translation
Yes, I understand that it is pending.
Also, the previous withdrawal application was applied on 2023.09.09, and the money was received on 2023.09.28.
Last time I waited for about 20 days.
Is it better to think that it will take about 20 days this time as well?
As a side note, KYC has already been approved in the past.
Automatic translation:
Public
Public
6 months ago
Translation
I received the money today. I apologize to you for a fuss over.
It took 16 days this time, so if I have to use it next time, I'll wait until then.
Thank you for your response.
Automatic translation:
Public
Public
6 months ago
As the problem has been successfully resolved, we will now close the complaint as ‘resolved’ in our system. Thank you very much, hirokingmm, for your confirmation, and please don’t hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.
Best regards,
Petronela
Casino.Guru
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