RoyalJeet Casino - Player’s withdrawal has been confiscated.

Hello,

I was playing in royal jeet casino since from more than 2 years and i have deposited more than 50 Lakhs rupees in this site till now. Recently before a day ago i have deposited 15,000/-Rupees and Made winning amount of total 73,890/- Rupees.

When i asked for withdrawal they said that the account was blocked by management side but earlier they said in in few days your withdrawal will be credited in bank account.

But recently when i asked them withdrawal strongly they are saying sorry withdrawal cant be processed as you are breached our terms and conditions i.e participated in cross betting and blaming the customer without showing proper proof who is playing on there site from 2 years plus with big deposits.

I request to all Royal jeet Players that to stop playing in this site as they will do same after you win regularly. They will hold the withdrawal with out showing any proofs. To a vip player they did like these don't know about new or recent players how they will scam you people too.

I seen few recent queries which solved by casino guru team in royaljeet.com. I too wish same my query will also solved here by casino guru only you can do justice for my concern and get my withdrawal back to my bank account without Police or ED Complaint.

Dear 9886899080,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with RoyalJeet Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

• What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports) 
• Did you achieve your current balance with the help of a bonus? 
• Could you please share your communication with the casino related to the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

I have played live casino.

game name : Lighting dice

I played through my own deposit not any bonus points.

I have played live casino.

game name : Lighting dice

I played through my own deposit not any bonus points.

• Could you please send me your communication with the casino discussing the issue and allegations against you?
• Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

initially thye told it will happen 24-72 hours but after they have blocked me.

Thank you very much, 9886899080, for providing the necessary information. I will now transfer your complaint to my colleague Jozef (jozef.k@casino.guru)   who will be at your service. However, I would like to warn you that it seems to be a common practice of RoyalJeet Casino to ignore us completely in our attempts to mediate any kind of issue. Regardless of many unresolved complaints marked "No Reaction Policy", we keep on trying.

Dear 9886899080,

I truly appreciate you sharing your experiences with the Casino Guru team. We will now proceed to reach out to the casino.

Okay

We would like to ask the casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating.

Since we haven’t received any response from the casino regarding the issue, we are forced to close the complaint as ‘unresolved’. The casino can reopen this complaint anytime.

Dear 9886899080,

I am very sorry about the situation, but we are unable to continue with the investigation as the casino team has not responded. Please note that this complaint will have an impact on their safety index on our website. Be aware that the RoyalJeet Casino is not licensed. 

If you have any questions or need further assistance, please let me know.

Best regards, Jozef