The player from Australia encounters issues withdrawing money from the casino due to multiple accounts using the same bank details, which led to a ban.
Royal Reels Casino - Player's account has been closed.
Amount: A$2,800
Royal Reels Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case opened
Current status
Waiting for Casino Guru to reply
6d 11h 20m 48s
Case summary
12 hours ago
Public
Public
15 hours ago
Dear 6g4x5b94yh,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Royal Reels Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.
Best regards,
Nick
Public
Public
13 hours ago
Dear 6g4x5b94yh,
Please describe the situation properly otherwise we can't further assist you with your complaint.
Looking forward to your answer.
Regards,
Nick
Casino Guru is examining the case
