Royal Panda Casino - Player’s struggling to withdraw his funds.

My total dissatisfaction with this casino

On 06/11/2020

Make a deposit at the Royal Panda casino.

The deposit amount was 100.00 USD

Payment method (Astropaycard)

We all know that the astropaycard does not withdraw.

Therefore, withdrawals can be made in another virtual wallet.

The next day 12/06/2020

I had a problem familair a news that I received.

And then I asked for a withdrawal of my deposited money.

The reason is that I need my money for personal purposes.

I won't be able to play at the casino.

Then request my 100 USD via skrill.

the Loot was rejected.

And it is not possible to withdraw by any other method.

Total nonsense.

That denunciation and Repudio.

My account is verified.

And you will seek all possible authorities.

For these Fraudulent casinos.

I await a resolution

I need my withdrawal

Hello

Thank you very much for submitting your complaint and forwarding the relevant screenshot. I’m sorry to hear about your withdrawal problem. Please understand, that variety and accessibility of payment methods is not managed by the casino exclusively. Several factors as the Licensing Authority, geolocation, and contracts with the payment providers, all have a major influence.

Could you please advise if your funds have been played/wagered, or without playing them, you’ve requested a refund? Was it your first attempt to withdraw funds in this casino? I would suggest contacting the casino and find out which payment method would be suitable for both sides. I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

Hello,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.