Royal Panda Casino Review

Show company details

Payment methods

Show all (27)

Withdrawal limits

Not Limited for USD

Owner LeoVegas Gaming Group

Established 2013

Estimated annual revenues

> $5,000,000

Licensing Authorities

OverviewBonusesUser reviews54Safety Index explainedDiscussion1Payment methods27

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Royal Panda Casino Review

Royal Panda Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.

Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Royal Panda Casino has a High Safety Index of 8.1, thus, it is a recommendable option for the majority of players as far as fairness and safety go. Proceed with reading our Royal Panda Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Safety Index – Royal Panda Casino fairness and safety

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of Royal Panda Casino, we read and assessed Terms and Conditions of Royal Panda Casino in-depth. We noticed some rules or clauses, which were unfair, however, we do consider the T&Cs to be mostly fair. An unfair or predatory rule could potentially be leveraged to deny the players their rightful winnings, however, our findings for this casino were minor.

Considering our estimates and the factual data we have collected, Royal Panda Casino appears to be a very large online casino. This casino has a low value of denied payouts in player complaints with respect to its size. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

To our knowledge, Royal Panda Casino is absent from any significant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

All of that, together with other factors considered in our review, has resulted in Royal Panda Casino having a Safety Index of 8.1, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.

Note: To the best of our knowledge, Royal Panda Casino is associated with 16 other online casinos. The Safety Index of Royal Panda Casino takes into account the qualities of all the interconnected online casinos. Due to the link to other casinos, this casino has scored a higher Safety Index than it would have on its own.

T&Cs of Royal Panda Casino evaluated

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Royal Panda Casino to be mostly fair.

Note: You can find our specific findings from the T&Cs evaluation here.

Royal Panda Casino player complaints

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We currently have 10 complaints directly about this casino in our database, as well as 22 complaints about other casinos related to it. Because of these complaints, we've given this casino 3,495 black points in total, out of which 187 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Royal Panda Casino user reviews and feedback

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

Our database has a total of 53 user reviews of Royal Panda Casino, giving it a Mixed User feedback rating. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

Company information and licenses of Royal Panda Casino

Royal Panda Casino is in the ownership of LeoVegas Gaming Group and has an annual revenue estimate greater than $5,000,000. Based on the categorization we use, this makes it a medium-sized online casino.

Royal Panda Casino holds licenses issued by licensing authorities in these geographic areas: Malta (Malta Gaming Authority), Ontario (iGaming Ontario).

Withdrawal limits, win limits, and payment method options

Royal Panda Casino supports 27 payment methods. This includes: Skrill, Neteller, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, Trustly, Nordea, Neosurf, Boleto Bancario, AstroPay, Bank transfer, OP-Pohjola, ApplePay, Interac, S-Pankki, Aktia, POP Pankki, Säästöpankki, Danske Bank, Alandsbanken, Handelsbanken, MuchBetter, Pay4Fun, PicPay, Directa24, PIX.

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits	Win limits
Unlimited in EUR	No win limit
Unlimited in USD
Unlimited in CAD
Unlimited in BRL
Unlimited in CLP
Unlimited in NZD
Unlimited in PEN

Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. Languages and customer support options available at Royal Panda Casino are displayed in the table below.

Language	Website	Customer support	Live chat
English			24/7
Spanish			24/7
Portuguese			24/7

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Royal Panda Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of Royal Panda Casino as good.

Casino games and slots available at Royal Panda Casino

Royal Panda Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games.

The casino's game library includes titles from 95 providers. This includes NetEnt, Nolimit City, Microgaming, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, Thunderkick, Big Time Gaming, WMS, Playson, iSoftBet, Nextgen Gaming, ELK Studios, Ezugi, Push Gaming, Bally, Barcrest, Wazdan, Lightning Box, Red Rake Gaming, Rabcat, 1X2 Gaming, Booming Games, 2By2 Gaming, Iron Dog Studio, Realistic Games, Genesis Gaming, Relax Gaming, SG Interactive, Inspired Gaming, PearFiction Studios, Probability Jones, Fantasma, Old Skool Studios, Half Pixel Studios, Swintt, Authentic Gaming, Slingshot Studios, Alchemy Gaming, Skillzzgaming, Dice Lab, Fortune Factory Studios, ALL41 STUDIOS, Northern Lights Gaming, Sapphire Gaming, Bet Digital, Bang Bang, Foxium, Wild Streak Gaming, D-Tech, SlotMill, Four Leaf Gaming, Triple Edge Studios, Crazy Tooth Studio, PGsoft (Pocket Games Soft), Reel Play, Gameburger Studios, Gaming Corps, Leap Gaming, Switch Studios, Plank Gaming, Neon Valley Studios, Synot Games, Max Win Gaming, OctoPlay, Stakelogic, Gamevy, Pulse 8 Studios, Peter & Sons, SpinPlay Games, Neko Games, Gold Coin Studios, Blue Guru Games, Kalamba Games, Side City, Colossus Bets, STHLMGAMING, Just For The Win, Green Jade Games, Storm Gaming, Games Lab, Silverback Gaming, Golden Rock Studios, Cayetano, Snowborn Games, Electric Elephant, Stormcraft Studios, Red7, 4ThePlayer, Hacksaw Gaming, Print Studios, Ruby Play.

Bonuses and codes offered by Royal Panda Casino

Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. We currently have 13 bonuses from Royal Panda Casino in our database, which you can find in the 'Bonuses' part of this review.

Note: For more information about this casino's offers, check out our separate page dedicated to Royal Panda Casino bonuses.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (27)

Withdrawal limits

Not Limited for USD

Games
Show all

Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

No eSports betting

Crash games

Language options

English website

All languages (3)

English customer support

All languages (3)

English live chat

All languages (3)

Game providers
Show all (95)
Game providers (95)

CASINO SCREENSHOTS

Positives

Popular progressive jackpot slots
Live dealer games are available
Live chat support is available 24/7
Supports many payment methods

Negatives

Just for players from few countries
No game provider filter

Interesting facts

Medium sized international casino

Author & Guarantor: Natalia Burlutskaia Last updated: 10 Apr 2024 Anything incorrect or missing? Let me know

Royal Panda Casino bonuses

Browse all bonuses offered by Royal Panda Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Royal Panda Casino

This is a place to share experience with Royal Panda Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Mixed

Rated by 54 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

gamesbelt

Visitor

India

• 3 days ago

Royal Panda Casino Review
Arguably one of the biggest and most successful casinos you can choose to play at right now is Royal Panda Casino. Royal Panda is made for slot lovers and is packed with an ample supply of slot machines for you to enjoy. However, the domain also carries table games and much more besides. Players won’t be short of titles to play at this esteemed casino. Launched in 2014, this Royal Panda Limited owned casino site’s rise to the top has been nothing short of meteoric.
Royal Panda Casino offers gameplay in Chinese, English, Finnish, German, Japanese, Norwegian, Portuguese, and Spanish. The casino holds a UK Gambling Commission issued license, but also one from the MGA (Malta Gaming Authority). Together, these two licenses ensure that Royal Panda is amongst the most heavily regulated sites around and that all bodes well for safety and security. Any questions you may have regarding Royal Panda can be put to the domain’s support team, either via live chat, e-mail or telephone.
Games from Top Tier Providers
Royal Panda Casino serves up a fair few different ways to bet. There are slots aplenty and a good range of traditional casino table games for you to try. So, too, can players bet on sports, and indulge in a touch of live dealer casino gameplay. The internet casino site packs plenty of top titles from leading providers, the likes of which include Microgaming, Net Entertainment, Evolution Gaming, Play ‘n Go, Pragmatic Play, ELK Studios, Thunderkick, Barcrest and many more.
A quick trip into the online casino showcases all the games you can potentially play as a member of Royal Panda. These include popular, new, video slot, classic slot, roulette, blackjack, table games, video poker, live casino and jackpot games, amongst others. Games can also be searched in alphabetical order, other genres and criteria or via a search box.
Any player eager to try the biggest and best slots will not be short of options at Royal Panda. Expect to find leading games which include Rich Wilde and the Book of Dead, Pirate Kingdom: MegaWays, Starburst, Cygnus, Wild Frame, Buffalo King, Legacy of Dead, Honey Rush, Gonzo’s Quest and much more besides.
Payments at Royal Panda Casino
As a leading worldwide domain, Royal Panda Casino has had to come up with plenty of payment methods to cater to its global audiences’ needs. These include MasterCard, VISA, Skrill, Neteller, Sofort, Euteller, Trustly, instant bank transfer options and others. Payments can be made freely, and instantaneous transaction times are the norm for deposits.
Withdrawals are also speedy, at least in comparison with other top casinos. E-wallet cashouts typically take less than an hour (after the pending period), while even credit, debit and bank card transfers are often processed in 1-5 days. Again, this service is offered freely at the site. Withdrawal limits are certainly flexible, with punters able to withdraw as much as £50,000 a day.
Promotions
Promotions are one of Royal Panda Casino’s strong suits. The welcome bonus offer provided to newbies serves up both cash and free spins. That’s far from the lot, though. Both sports and casino related bonuses can be snapped up at Royal Panda. Some of the other top promo deals you may wish to look at include tournaments, and competitions, loyalty deals, no deposit bonuses, and access to free spin offers on hot new games.
The loyalty bonus program is one of the most rewarding around. Provided you wager on a semi-regular basis, you will find yourself richly rewarded for your efforts. Perks include staggered bonuses, lower wagering requirements, access to exclusive deals and tournaments, and a points-based program which can see players net real cash based on their gambling activities.

Fast withdrawals
Strong security
Mobile-friendly

High wagering requirements
No cryptocurrency options
Limited support hours

Nikala

Novice

New Zealand

• 3 months ago

Terrible casino. Compliants get no response with bad customer service. Stay clear!

CaledonChickee

Visitor

Canada

• 6 months ago

I joined this site based on the favourable reviews.... very sorry I did.... While there are many aspects that are very good, the one detrimental aspect overshadows all the positives in my opinion.... I enjoy playing on a few sites and can honestly say that what they do well is comparable across the board.... however, I cannot simply accept the fact that it takes 2-5 business days to receive a withdrawal!! Like what??? It takes 1 minute for you to receive my funds.... The only reason I can come up with is that it encourages players to spend their winnings instead of having them take it out and potentially spend elsewhere.... In this technical day/age, this is completely unacceptable to me and will be closing my account as soon as I receive my long awaited winnings!!

They have the game I like to play
Chat staff were friendly

Way too long withdrawal timeframes

imachiyo

Novice

Japan

• 2 years ago

Worst response without refund due to deposit error!
The payment provider is also guru or the lowest!
I regret not having to make a deposit at such a casino.

Correspondence worst worst! !!
対応最低最悪！！

Karan

Novice

India

• 2 years ago

Casino is good for players from India and support ruppees. Games selection is the best. Go for it.

good games and support

CHANUMOLU5952

Senior Apprentice

India

• 2 years ago

Good at site maintenance and updates and customer care services and problem solving.
But in bonus terms maintain more clear information

Speed payout service

Need more clarification for players on bonus terms and conditions

Safety Index of Royal Panda Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Royal Panda Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.1/10

Very big casino, based on our research and estimates

We consider the casino's T&Cs to be mostly fair

Not found on any relevant casino blacklist

Low value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Complaints about Royal Panda Casino and related casinos (115)

115All2Opened32Not solved18Solved63Rejected

Complaints directly about Royal Panda Casino

No reaction, good regulator

Black points: 2097

Disputed amount: NZ$27,000

Player's self-exclusion has not been honored by the sister website.

The player from New Zealand had reported that his self-exclusion from Leo Vegas had not been respected by its sister site, Royal Panda, which had caused him to lose a significant amount of money. He had requested a full refund and appealed for measures to avoid such issues in the future. We had asked him to provide evidence of his self-exclusion from Leo Vegas and his interaction with Royal Panda. Unfortunately, due to the casino's refusal to discuss the case, we were unable to resolve the issue and had to close the complaint as 'unresolved'. We had advised the player to contact eCOGRA and the Malta Gaming Authority for further assistance.

Read moreRead less

Submitted: 31 Mar 2024

Player stopped responding

Disputed amount: Can$831

Delayed withdrawal and concerns about privacy.

The player from Ontario had been having trouble receiving a withdrawal of $831 from Royal Panda Casino. Despite having provided all necessary documents and constantly reaching out to the support team, two months had passed with no progress. The player did not respond to our messages and questions. As a result, we were unable to investigate further and had to reject this complaint.

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Submitted: 08 Feb 2024

Uncertain case, good regulator

Black points: 159

Disputed amount: NZ$3,100

Payment transfer issues.

''Lionale'' from New Zeland wanted to withdraw their winnings. The player asked their bank about payment's reception, however, they notified the player that they had send the payment back to sender due to the fact that they were not accepting payments to Visa Credit cards. The player informed the casino about the situation and provided every documentation requested, however, the casino still didn't solve their issue and was still asking for further documents. There was no more information since then.

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Read more on: askgamblers.com Submitted: 2/2022

Player stopped responding

Disputed amount: €1,440

The player's self exclusion failed.

The player's self exclusion failed as he was able to open an account in a sister casino. The complaint was closed as the player stopped responding.

Submitted: 22 Jul 2022

Delayed payment, status unknown

Black points: 113

Disputed amount: NZ$1,000

Payment issues.

The player from New Zealand requested a withdrawal of NZD1,000 at the Royal Panda Casino but after waiting for more than a week, they contacted casino's support and got informed that there were issues with payments due to changed legislation in NZ. After another 3 months, a supposed payment was announced to the player, though the funds were still not remitted to player's bank account. The casino representative reacted to the complaint and promised to deal with the issue. The complaint is marked as unresolved so far.

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Read more on: askgamblers.com Submitted: 9/2021

Delayed payment, status unknown

Black points: 113

Disputed amount: NZ$1,000

Issues with money transfer.

The player 'Heather' requested a withdrawal of NZD1,000 at the Royal Panda Casino. After going through standard verification procedures, she was informed by the casino that her payment provider rejected to receive a money transfer. A casino representative reacted to the complaint and stated that the funds would be sent to the player in a month's time. The complaint still remained unresolved.

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Read more on: askgamblers.com Submitted: 8/2021

Resolved Our verdict

Disputed amount: €16,000

Extremely long withdrawal processing for no reason given.

The player named Aaron requested a withdrawal and sent all the documents needed for verification. After he waited over a month without being paid, he contacted the casino for an update. They informed him that they were working on an update and they would contact him next week. When the AskGamblers' team representative contacted them that the complaint has been submitted in front of the official regulatory body and they had no choice but to close it as unresolved. There is no further update available ever since.

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Read more on: askgamblers.com Submitted: 11/2017

Show 2 similiar complaints with 51 black points in total (51 for this casino)

No reaction policy, good regulator

Black points: 500

Disputed amount: $40,000

Player’s bonus winnings have been cancelled.

The player from India has been accused of breaching bonus terms by placing a single bet greater than $7,50. Therefore, his winnings were confiscated.

Submitted: 12 Aug 2020

Insufficient evidence from player

Disputed amount: 600,000 R$

Player’s balance has disappeared due to a technical issue.

The player from Brazil is complaining about having her funds disappeared after she has experienced technical difficulties. We’ve rejected this complaint in our system due to lack of evidence.

Submitted: 06 Aug 2020

Player stopped responding

Disputed amount: $100

Player’s struggling to withdraw his funds.

The player from Brazil is experiencing difficulties withdrawing his funds due to his geolocation and limited availability of payment providers. We rejected the complaint because the player didn't respond to our messages and questions.

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Submitted: 12 Jun 2020

Player stopped responding

Disputed amount: Can$8,500

Player was blocked after successful verification.

Maude, a Canadian player, was blocked after she verified all the documents the casino asked for. From her perspective, this doesn’t have a sense because she was able to give the casino all the requested documents. The casino is using an unrelated payment on her bank statement as an excuse.

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Submitted: 28 Aug 2019