The player from New Zealand is inquiring about the verification status of their documents related to a withdrawal request.
Can you check and see if my documents have been verified for my withdrawal request
Dear Jherewini133,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Rolling Slots Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
*Photo id (drivers license)
*Bank statement (proof of address)
*I also had to do a video verification aswell which I completed.
I cannot remember the exact time I uploaded my last document but I no that after that received a email.