The player from Australia encounters a 404 error when trying to access the casino website after making a deposit of $50, leaving him with $20 in his account.
RoboCat Casino - Player's access to casino website is blocked.
Amount: A$20
RoboCat Casino
Safety Index:HighSafety Index
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8.9
RoboCat Casino has a Safety Index of 8.9, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
Opened
Current status
Waiting for player to reply
5d 16h 35m 30s
Case summary
yesterday
Public
Public
yesterday
Hi I deposit 50 play for a bit then suddenly can go there 404 error I had $20 left on there
Public
Public
yesterday
Dear danielpedropere,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with RoboCat Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
- Could you please advise how long you have been a player of the casino?
- Since when are you unable to access your casino account?
- Have you contacted casino live chat, or support@robocat.com for assistance? With what result?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
danielpedropere has 5d 16h 35m 30s to reply
