HomeComplaintsRipper Casino - The player's unable to withdraw his winnings.

Ripper Casino - The player's unable to withdraw his winnings.

Amount: A$180

Ripper Casino
Safety Index:Below average
Submitted: 07 Dec 2022 | Case closed : 20 Dec 2022
Case closed Our verdict

Unjustified complaint

REJECTED

Case summary

1 year ago

The player's unable to withdraw his winnings for unknown reason. The complaint was closed as the player breached the max bet rule.

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1 year ago

Got a free 10 buck chip spun for 5 hours did my wager now there refusing to pay dont waate ur time putten any cash here u have be warned they will make excuses not to pay u run while u can i give honest reviews and call out bad casinos

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1 year ago

Hello malmal40,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Ripper Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Have you ever deposited into the casino? Since when are you registered there? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

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1 year ago

they voided my bonus bet and i closed my account with them i was verfied yes they didnt wanna pay the bonus i won fair and square so i told them to close my account after they voided my bonuses i dont play at a scammers site they owee me 180 but i wont see that

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1 year ago

I think this case is closed now they stole my 180 and my account is closed no more investgation needed???

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1 year ago

Can you please clarify why did you close your account? Can you please forward the communication between you and the casino to nikolas.b@casino.guru?

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1 year ago

i was incontrol of the bonus but for the last bet i showed off and bet 10 bucks i didnt see it but app there is a rule that say abet of ten bucks or more will void ur bonus and thats the reson i didnt get payed i looked at the rule and it was there unfortuntly

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1 year ago

So do I understand it correctly that the winnings were voided for betting over the maximum allowed limit? Can we consider this complaint as irrelevant from now on?

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1 year ago

Yes this case closed even but i had the bonus won i did bet over 10 bucks in the last 50 wager and broke the rule i didnt see that rule

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1 year ago

Thank you malmal40 for the information provided. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick

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