Rich Palms Casino - Player is experiencing an undefined problem.

Do not PLAY! If you play a bonus and do not wait to deposit monies into your account that is under a $1 you will not see any monies! WHAT A SCAM! If you deposit even if you have $2 left then the monies you had will be apart of the bonus and you have to spend it all! This is crazy!

Dear aacheetah35,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information. Could you please elaborate?

I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

Dear aacheetah35,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.