Home Complaints Rich Casino - Player’s withdrawal has been delayed and account blocked.

Amount: €100

Rich Casino - Player’s withdrawal has been delayed and account blocked.

8.5/10 Very Good reputation Submitted: 20 Nov 2020 | Case opened
Current status

Waiting for player to reply

4d 10h 8m 23s

Case summary

10 days ago - 22 Nov 2020

The player from Australia had her account blocked without further explanation.

Public
Show English translation Show Spanish original

Why do you see me closed my account for 100 dollars or euros of *** me *** in your casino

Automatic translation
Public

Dear David,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem but I’m afraid, I will need more information and details. Could you please elaborate?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

Public

Dear David,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

David has 4d 10h 8m 23s to reply