The player from Greece has pending withdrawals of winnings since 6/9/2024.
Revolution Casino - Player is awaiting response from the casino.
Amount: €1,400
Revolution Casino
Safety Index:Above averageSafety Index
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Case opened
Current status
Waiting for Casino Guru to reply
5d 18h 41m 57s
Case summary
yesterday
Public
Public
3 days ago
Translation
From 09/06/24 until today, 09/16/24, I have not received any information regarding anything.
Automatic translation:
Public
Public
2 days ago
Translation
I haven't received the money yet
And they're all lying to me
Automatic translation:
Public
Public
yesterday
Dear Athina,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Revolution Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
- Could you please confirm that you have passed the KYC verification?
- Have you accumulated your winnings with the help of a bonus?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
Casino Guru is examining the case
Tomas is currently out of office or on vacation. It is possible that they will not be able to respond to this complaint as quickly as they normally do. Thank you for understanding.
