HomeComplaintsRed Dog Casino - Player’s suggesting invalid license.

Red Dog Casino - Player’s suggesting invalid license.

Amount: ??

Red Dog Casino
Safety Index:High
Submitted: 10 Oct 2021 | Case closed : 25 Oct 2021
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player from United States is criticizing the validity of the casino license. We rejected the complaint because the player didn't respond to our messages and questions.

Private
Private
2 years ago
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Public
Public
2 years ago

Dear Ren,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

Unfortunately, we at Casino.Guru don’t deal with complaints related to licensing regulations and policies. I understand your point, but, sadly, we’re not in a position to help you. We are an independent online casinos database which acts as a mediator resolving players’ disputes. We have no authority to enforce the legality of rules.

Please let me know if there is any additional information that I have overlooked, but I’m afraid I will be forced to reject your complaint as unjustified. I wish I could be of more help. Thank you in advance for your reply and understanding.

Best regards,

Petronela

Public
Public
2 years ago

Dear Ren,

We are extending the timer by 7 days. Please, do not hesitate to contact us if you need any assistance or help, otherwise, we will reject your complaint.

Public
Public
2 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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