Red Dog Casino - Player complains that they didn’t receive Registration Free Spins.

I never got free spins for signing up

Dear Nl54298,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

Could you please advise if you have received any other free bonus previously in this casino? Have you tried to communicate this issue with the casino?

Additionally, since 1ACasino is closed in our system, could you please advise how long ago you have tried to redeem the Registration Free Spins?

Looking forward to hearing from you.

Best regards,

Petronela

I have not recieved anything from any casino. At this point I am considering this a scam

Since 1ACasino is closed in our system, could you please advise how long ago you have tried to redeem the Registration Free Spins?

I was told that by signing up you can get 50 free spins. I never recieved any free credits or spins ever. I selected 1ACasino because it was first in the list. Where can I get my free spins and what casinos can they be redeemed at?

As I mentioned earlier, 1ACasino is closed in our system. Could you please advise how long ago you’ve tried to redeem the Registration Free spins and forward the casino website link? Thank you.

February 8th. As I mentioned before, this sounds like a scam if I can't get any free spins at any casino when signing up as advertised. Right now I am just getting the run around and having my time wasted. I would like my free spins

Could you please forward the casino website link? I'm truly sorry but I'm not able to access it. Thank you in advance.

This I a load of bullshit. It was advertised that by signing in you would get 50 free spins. I know by accessing any part of my history and see I never was awarded anything as advertised. I will be reporting this to the federal gaming commission, better business bureau and gaming control board if we can't figure this out now. I have been given the run around about 10 times now that nobody understands anything so here is how everything happened. I created a login with casino guru. I tried accessing a few different casino rooms to use free spins that was advertised I would get but have never seen. I then emailed you which has been a unpleasant experience because nothing has been resolved. Thanks

I have kindly asked you twice to forward the casino website link since I'm not able to access the closed casino. Thank you very much for your help in this matter.

https://reddogcasinobonuses.com/?signup-form-active&token=O8zhCCKjc8KcJNfwlYDSsGNd7ZgqdRLk&gaid=134. Here is a link. There is no reason to be hostal with me as I am simply trying to figure out why I am not getting what was advertised

Thank you very much, NI54298, for forwarding the casino website link. I do apologize if I came across as hostile, it has never been my intention. I was simply trying to collect all the essential information since the complaint has been filed under a closed, 1ACasino when it’s actually related to Red Dog Casino.

Regarding your Free Spins, usually, they are issued for a specific game. I have checked our review for the Red Dog Casino, and it seems that Registration Free Spins are available for Cash Bandits 2.

Could you please advise if you have tried this specific slot machine? Thank you in advance for your reply. 

Dear Nl54298,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.