Rajabets Casino - Player's account was deactivated after KYC.

My account inactivate and I don't play with any game with his bonus and I deposit 6000 and play regular .. at his casion want I uploaded all kyc documents also but he did not clear anything and blocked my I'd where do I go please help ..

Dear paritoshjha87, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. 

Please understand that KYC is a very important and essential process, during which the casino makes sure that the money is sent to the rightful owner. As they don't have the luxury of being able to physically see all of the players and check their identification and documents, this is the only way gambling establishments are able to complete the verification procedures. None of the serious and licensed casinos takes KYC lightly and it might take a few working days to complete this thorough process. 

Could you please advise which documents you have already provided and when exactly did you send the last one? Have you provided all the required documents as soon as possible and in the correct format? 

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply. 

Best regards, 

Veronika

My account is Inactivated without any reason by Rajabets Casino.

2 Months ago I was referred to Rajabets by one of my friends Named KB.

He told me about Rajabets that it is a very good betting website.

In starting i lost around 18-20k In rajabets, but one day i deposited 6000rs in my account and with that amount i made 1 lakh rs after that rajabet asked me for my documents for kyc,

I successfully provided them my documents.

While my kyc is in waiting state, I continued to play with my 1 lakh rs that i won and while playing i made 30 Lakh rs from 1 Lakh.

But my kyc was still in waiting.

After 22 Days My id card Was successfully approved by rajabets but then they asked for selfie and bank statement of mine.

I uploaded them too

But today i got to know that my account is Inactivated because i broke casinos terms and conditions by making multiple accounts.

And the reason they game me Is that KB is motivating me to place my bets in improper manner which they Call Risky bet.

But how can this be a valid reason I dont understand.

and even KB not told me anything or we have not done any fraud with the casino.

I just played very fair by placing my bet on Roulette The way of betting was I cover up 2 Columns Out of 3.

Is this a Risky bet you tell me sir??

And KB And Me Are not a single person nor he Motivated me to play like this.

This is my Personal Way to play.

Rajabets is not even giving me proof that i have breached the terms and conditions.They just Inactivated my account.

I have complained about my pending kyc in Casino Guru before, In which rajabets asked for the moderator's personal email. They sent an email to Your moderator after that my account is Inactivated and my complaint was rejected. And i was not informed about anything and any proof is not given to me that i have breached any rule.

I am in very big trouble now.

Please help me Sir 😭😭😭😭

I am attaching all the proofs

here Please decide if i have Done anything wrong,

Thank You

Rajabets gave refund 22400 and terminate my account what is this I win 30 lakhs and know at that position I have to die and kill myself . I take money from market... please someone help me

Please help and slove this matter and I will pay 10 lakh as fee . This is my resqust to you please help

I am sorry, dear paritoshjha87, but since this issue has already been dealt with by our complaint specialists as well as the casino representative, your complaint will now be rejected. We have evidence of you breaching the casino's Terms and conditions and are unfortunately unable to help you.

Due to the aforementioned reasons, this complaint will now be rejected. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.