Raging Bull Slots Casino - Player’s withdrawal denied after claiming promotion.

can tell you this much ,you have gotten greedy and played games with the wrong person this time I haven't yet begun posting as many negative reviews as I possibly can..you basically break your own rules by allowing people unknownly claim promotions just wanting to play and feel the excitement of a chance of striking it rich and for the most part the ones like myself could really use money won like i did. You are quick to not allow promotions to be claimed just past the threshold of you being able to take the winnings of people that get lucky as i did.a reputable casino wouldn't allow promotions to be claimed so in the event one gets lucky as myself can claim winnings .because odds are it will the money willl be spent at your casino anyways..no your casino cant do it the smart way. Well bonusblitze found out that it was in there best I interest to pay me opposed for me to continue on with my review campaign. Your prolly thinking I'm just one man, your right but im.one man that has made his career with the United States government and have many ,many emails to flood all major places people frequent on the web and believe it or not i will take business from u and i also currently seeing what can be done to have your casino banned in the United States. I asked one of your so called support staff will I have any issues redeeming my money and instead of telling the truth ,your company allowed me to waste my time and money to get verifieed ,8 damn hours , only to quickly deny my withdraw and that pisses me off...either pay me or lose business..im noy going away

Dear Jasons,

Thank you very much for submitting your complaint. I’m sorry to hear about the difficulties you’ve experienced with the casino.

To better understand your situation and assist you effectively, could you please provide us with the following details:

• What specific promotion were you trying to claim, and what were the terms and conditions associated with it?
• Can you forward any relevant communication you’ve had with the casino, including emails and chat transcripts, to petronela.k@casino.guru?
• Could you clarify the reasons given by the casino for denying your withdrawal?
• Have you attempted to resolve this issue directly with the casino's support team, and if so, what was their response?

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you in advance for your reply.

Best regards,

Petronela

Dear Jasons,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Yes mam , i claimed I believe I was free spins and I played all the way through a ridiculous playthrough of over a 1000 to achieve my max.allowed pay out of $100.. I specifically asked customer service at raging Bull casino will i have any issues gettin my winnings and i was not giving any indication I would have any issues.. so I proceeded on getting verified which took almost all day and set up my Litecoin account and spending money I didn't have to get like going just to get the hundred once I got all the time they quickly said I will not be getting paid nothing and I claim too many promotions. They could have told me that hours ago but they didn't indicate nothing of the sort. I think it's wrong that they allow you to claim promotions up into the point where they can take your money and then stop you from claiming promotions.. well to stop you from claiming promotions where you can't lose your money instead of stopping at the point where they will take it.. I think it is deceptive and a professional practices I want $100 but I won that's what I want.

Hi Jasons,

I have checked the general bonus terms and conditions and this is what I found (here):

Players cannot redeem multiple free bonuses consecutively. If you have redeemed one No Deposit Bonus and are subsequently offered another one, a real-money deposit needs to have been made in the interim for you to be eligible to withdrawal the second No Deposit Bonus.

Do I understand correctly that you redeemed multiple consecutive free bonuses from this casino without making any real money deposits for gameplay? If so, I'm afraid we won't be able to assist you. However, if you made a real money deposit before redeeming the last free bonus and used that deposit to play, please forward your cashier history to petronela.k@casino.guru.

Thank you.

Dear Jasons,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that we must reject this particular case due to the lack of response from the player regarding our messages and questions. As a result, we are unable to proceed with any further investigation or provide potential solutions to address the issue at hand. However, we want to emphasize that the player retains the option to reopen this complaint at any time in the future should they decide to do so. We remain open and willing to assist with resolving the matter should the player choose to resume communication.